No, our loyalty card solution has many checks and balances built-in. The reward system can only be changed by logging into our secure web-based platform.
Introducing LoyaltyMaximizer
Getting Started with Dashboard
Create your Digital Loyalty Card
Installing your Digital Loyalty cards
Managers
LoyaltyMaximizer's Rewards App - PWA
Push Notifications
Geo-Locations
CRM - Your Customer centre
Loyalty Card Distribution
Marketing Ideas
LoyaltyMaximizer Settings
API's & Webhooks
Popular Articles
Frequently Asked Questions
BENEFITS AND USAGE
- Can my customers ‘cheat’ the digital loyalty cards?
- Will a digital loyalty card program work for my business?
A digital loyalty program best suits businesses selling relatively inexpensive products, offering recurring services or having frequent customer purchases. Businesses in food services, beauty shops, apparel, eCommerce, and all recurring services can greatly benefit from this program.
- Can I expect to increase my sales and customer retention with a digital loyalty card?
Yes! Promoting your loyalty cards in-store can increase your total sales by an average of 30%+.
- What is the benefit of a digital loyalty card to my business?
A digital loyalty card increases customer retention and provides features like push messages, automatic geo-location notifications, and live statistics that are invaluable for modern-day businesses relying on repeat sales.
- What is the benefit of digital loyalty cards to my customers?
Digital loyalty cards are contactless and more convenient than paper or plastic ones. They are stored safely on your customer’s smartphone alongside existing credit cards, boarding passes, and train and movie tickets.
Functionality and Compatibility
- Can I transfer my customers and their points/rewards if I already have a loyalty program?
Yes, there are multiple ways to import your customers and their current awards, points, or stamps to our digital loyalty card solution. Contact our support team for assistance.
- Does your digital loyalty card come with a CRM?
Yes, our digital loyalty card has a fully functional CRM system built-in, with open APIs and Webhooks to connect to all external cloud-based solutions.
- Is the solution GDPR compliant?
Absolutely. We have designed our system to be fully GDPR compliant, ensuring data capture is conducted safely and securely.
- How robust, reliable, and secure is your platform?
Our servers are hosted at one of the largest cloud service providers in the U.S.A. Our web-based platform is designed to be secure, reliable, and robust, with constant upgrades to the backend and interface. We also regularly add new customer-requested features.
- Does your digital loyalty card solution work across multiple business locations?
Yes, you can set up your digital loyalty program across all your business locations and control them from our cloud-based portal.
- Can I build my own digital loyalty card solution?
Yes, you can. However, building a successful digital loyalty program carries certain risks and costs.
To get an idea of the potential development costs, visit http://howmuchtomakeanapp.com/
Implementation and Support
- How do I create a digital loyalty card?
Our easy-to-use loyalty card creator lets you create your custom-branded digital loyalty card.
If you don’t have the time, we’ll help you to design your digital loyalty card. - How do I create a digital loyalty card?
Our easy-to-use loyalty card creator lets you create your custom-branded digital loyalty card.
If you don’t have the time, we’ll help you to design your digital loyalty card. - How do my customers install their loyalty cards?
Customers can install their loyalty cards by scanning the unique QR code they receive during the last step of creating their digital loyalty card. We also have a referral system that rewards customers who refer your loyalty card to their friends and family.
- Do my customers have to download an app?
No, there is no app to download. The digital loyalty cards are stored directly inside Apple Pay or Google Wallet, pre-installed on all modern smartphones.
- Do I need an internet connection to run your loyalty program?
Yes, you will need a Wi-Fi or internet connection to run the digital loyalty program.
- Do I need to buy my own hardware?
No, you can use your current computer and smartphone to run your own digital loyalty program.
- What sort of support do you provide?
We provide world-class support via in-app chat and email support. We strive to answer your support questions within 12 business hours.
Subscription and Payment
- Is it easy to cancel my subscription?
Yes, it is. You can cancel your subscription anytime by emailing us at [email protected].
The monthly quota you’ve paid for will remain available until the end of the billing period, and you won’t be billed again after that. - What kind of payments do you accept?
We currently accept payments via Bank Transfer, Cheque or PayPal.
- Is there a setup fee?
No, there are no setup fees to join LoyaltyMaximizer and start your digital loyalty card journey.
- Is it possible to upgrade or downgrade my subscription?
Yes, you can change to a higher or lower subscription level anytime with a pro-rated payment. When you change your subscription, the new quota applies immediately.